The Robert Gordon University

MSc Quality Management

This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

CQI/Wood Group/RGU AwardThe course will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

• Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.
• Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.
• Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

The modules on the course are as followings:

Stage 1

• International Business Environment
• Finance for managers
• Operations Management
• Managing People

Exit Award: PgCert Quality Management

Stage 2

• Performance Planning and Decision Making
• Quality, Environmental and Sustainable Management Systems
• Quality Management and Excellence Models
• Research Methods

Exit Award: PgDip Quality Management

Stage 3

• Dissertation

Award: MSc Quality Management

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

• Virtual tutorials
• Live chat
• Discussion forums, blogs and chats - student and tutor led
• Up-to-date web technology for delivery methods
• User friendly material
• Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches. The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Department of Business & Management

The Business Management department is one of the largest in the school and .among the areas of interest .are Business Strategy, E-Business, Entrepreneurship and Operations Management. The Business Strategy group is the biggest numerically with 50% of the academic staff being located here. The group teaches a number of strategic management modules throughout the University and to a number of corporate clients. The areas of speciality within the group are Corporate Social Responsibility, Business Ethics, Business Strategy, Psychological Contracts and Environmental Management and Policy. The Charles P. Skene Centre for Entrepreneurship is an expanding area of expertise within Aberdeen Business School with a particular interest in small business enterprise. One of their remits is to provide entrepreneurial education to as wide a group of students as possible within the University.

Aberdeen Business School

Aberdeen Business School is one of the leading providers of management and professional education in Scotland. Over 3,500 students are studying a comprehensive range of courses. In the School we have over 1,700 postgraduate students from over 80 countries and offer a truly international experience. Founded in 1965, the business school has just celebrated its fortieth year and continues to build on its firm foundation.

The Business School is part of the Robert Gordon University, which has been regularly acclaimed as the Best New University in the UK based on a formidable reputation for its pragmatic approach to higher education.

The Aberdeen Business School is one of the largest Business Schools in the United Kingdom. Currently it is structured in five departments: Accounting, Finance and Economics, Business and Management, Law, Information Management, and Communication and Marketing. Associated with the departments, there are a number of satellite applied research centres in the field of Entrepreneurship, Knowledge Management, Tourism, Public Policy, and Transport Policy.

Aberdeen Business School have had AMBA accreditation for since 1999. The Business School is one of the largest providers of management education in the UK and have delivered online courses since 1999. We are rated excellent by the UK quality assurance agency for higher education and have a very strong portfolio of courses. The School offers 29 postgraduate courses with accreditation from CIPD, CIPS, AMBA, CIArb, CIMA, CIM, CMI, APM, IQA, Institute of Exporters, and CILIP to name a few. We have an extensive range of publications in our online library with approximately 3,500 academic journals.